We Treat

SMS Billing Text Consent

We Treat Billing Alerts: SMS Consent & Terms

We Treat, LLC sends billing text messages about our own invoices for our own services to existing We Treat business clients: practice owners, managers and billing contacts. Signing up is optional. You do not have to agree to receive texts to buy or use any We Treat service. Opting in to texts is separate from email consent and separate from accepting our Terms.

What you’ll receive

  • Notices that an invoice is ready and when it is due
  • Reminders that an invoice is still open
  • Secure payment links on our own website (joinwetreat.com)
  • Payment confirmations and receipts
  • Replies to your billing questions

We never send marketing or promotional texts in this program, and we never text on behalf of any third party.

How to opt in

Online: Fill out our SMS billing consent form with your name, practice name, email and mobile number. Below the phone field is an optional checkbox. It is never pre-checked, and it reads:

☐ I agree to receive billing text messages from We Treat, including invoice notices, payment reminders, payment links and receipts. Msg & data rates may apply. Msg frequency varies. Reply STOP to unsubscribe or HELP for help. Privacy Policy: https://joinwetreat.com/privacy-policy/ Terms: https://joinwetreat.com/terms-and-conditions/

By phone: During a billing call, our automated phone assistant may ask whether We Treat can text you about your invoices. It reads the same disclosures as above and only opts you in if you say “yes.” If you say no, or don’t answer, we won’t text you.

After you opt in, you’ll get this confirmation: “We Treat: You’re opted in to billing texts (invoice notices and payment links). Msg & data rates may apply. Msg frequency varies. Reply STOP to cancel, HELP for help.”

Message frequency and cost

Message frequency varies with your billing cycle, usually a few messages per invoice. Msg & data rates may apply. We send texts during business hours.

How to stop or get help

  • Reply STOP (or UNSUBSCRIBE, CANCEL, END or QUIT) to any message to unsubscribe. You’ll get one confirmation text and nothing after that. Reply START to resubscribe.
  • Reply HELP for help, call 619-949-1822, or email legal@joinwetreat.com.

Carriers are not liable for delayed or undelivered messages.

Sample messages

  • We Treat: Invoice [Invoice #] for $[Amount] for [Practice Name] is due [Date]. View or pay at https://joinwetreat.com/pay/[ID]. Questions? Call 619-949-1822. Reply STOP to opt out.
  • We Treat: Invoice [Invoice #] ($[Amount]) was due [Date] and is still open. Pay at https://joinwetreat.com/pay/[ID] or reply HELP to reach billing. Reply STOP to opt out.
  • We Treat: Thank you! We received your $[Amount] payment for invoice [Invoice #] on [Date]. Receipt: https://joinwetreat.com/receipt/[ID]. Reply STOP to opt out.

Your privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Read our Privacy Policy and Terms and Conditions (see “SMS/Text Messaging Terms”).

We Treat, LLC · 17065 Camino San Bernardo, Suite #250, San Diego, CA 92127 · 619-949-1822